Delivery Information

Delivery Information

Next Day Delivery

Orders Over £1100 net.
FREE Orders over £1100 net*

Orders will be dispatched on the same day if placed before 2:30 pm Monday – Friday.

Orders will be sent via a courier.

Next Day Delivery

Orders < 20 Kg
£7.50 Orders Below £1100 net*

All Drop Ship orders qualify for this price.

Parcels will be sent on a fully tracked next day service.

Next Day Delivery

Orders > 20 Kg
£35.00 Orders Below £1100 net*

Orders will be dispatched on the same day if placed before 2:30 pm Monday – Friday.

Orders will be sent on a pallet.

Dispatch Time

To qualify for next day delivery your order must be placed before 2:30 pm Monday – Friday.

All parcels, no matter how big or small, are dispatched in plain packaging using black wrap that is secured using ‘fragile’ tape.

Out Of Stock / Delivery Delays

In the event that there’s a problem with your order, for example the item is out of stock, or a replacement needs to be issued, we will contact you first via telephone. If there’s no answer, we’ll send you an email, explaining the situation.

If we do not hear back from you within 30 days after several failed attempts, we will issue you a full refund and send a final email outlining the reasons why.

Damaged Or Faulty Goods

When packing orders, care and attention is made to make sure your order arrives on time and intact. If however your order has been damaged during transit, please contact us within 24 hours of delivery.

Free Collection

If you are local you can now come and collect directly from our warehouse. Please allow time from ordering for your order to be picked. The warehouse is open until 5:00 pm Monday – Friday.